The revampe of the My Virgin Media portal went through many iterations over the span of a few months, as we thoroughly researched and studies not only what services the customer would be interested in but we also heavily reviewed eatmaps to conclude the optimum experience. We also took time to review legacy designs, customer journeys and customer feedback through the feedback porttal to further define the design decisions. The site is fully responsive and built entirely on a modular layout in which the services are defined and displayed depending on the subscriptions the customer has, as well as interest on algorythms and behaviour from other areas. Below you will see the interactions I worked on to give My Virgin Media a more lively feel and enhance the user experience furttther. Subtle and simple animatioms which are unobtrusive were integrated into the design.
Back to Top